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Enterprise Client × Kindo
Updated Mar 23, 2026
Status
GREEN

Training Program

#1 Priority — Stated as top priority by Executive Sponsor Perinkolam (CTO/Principal) to 10+ stakeholders
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Target: Week of April 6, 2026 (April 6 or 7)
↩️
Previous: Week of March 30 — shifted due to Kindo team attending RSAC
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Format: ~3-hour virtual pilot session, 7:00–10:00 AM PT
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Scope: Train 75 India-based engineers. Pilot group: 10–15 super users first.
Training Structure
Three-tier delivery model — live training supported by video content and self-serve platform.
▲ Top Tier — Live Delivery

Kari delivers the live 3-hour pilot session to the first cohort

  • Status: Pending confirmation from Kari (email sent March 23)
  • Backup options: Troy, or Kari + Troy co-delivery
■ Middle Tier — Video Content Creation

Charlie is creating training videos covering platform capabilities and use cases

  • Videos cover both SaaS and SMK tracks ✅
  • Videos serve as (1) Kari's prep material, (2) post-pilot self-serve resources for 75+ engineers
● Bottom Tier — LMS Content & Platform Build

Warren builds the LMS content using ingested source materials

  • UI: Kindo Learning Portal — Airbnb-style clean design
  • Source materials to ingest: Tony's first meeting with Executive Sponsor (transcript), email thread (March 17–23), Kindo docs (docs.kindo.ai), Charlie's existing doc site, Enterprise Client question map from meeting transcripts
Two Training Tracks
Parallel curricula covering SaaS platform and self-managed deployment.

Track 1: SaaS

Platform orientation, agents, integrations, and advanced features

Covers

  • Platform orientation
  • Agent types (chatbots, workflow agents, trigger agents)
  • Integrations (CrowdStrike, Jira, ServiceNow, Splunk)
  • Memory/persistence
  • Knowledge stores
  • Prompt engineering
  • Multi-agent coordination

Use Cases from the client

  • Cyber agents and alerts
  • Canvas for cyber reporting

Track 2: SMK (Self-Managed Kindo)

Installation, configuration, deployment, and environment setup

Covers

  • Installation
  • Configuration
  • Deployment
  • Environment setup

Use Cases from the client

  • All installation/configuration questions from the SecOps/SMK group
Hands-On Use Cases
Featured use cases for the pilot training session.

🔥 Firewall Rule Optimizer

Analyzes firewall rules and categorizes them to enable cleanup

INPUT
Firewall rule report
OUTPUT
Report/dashboard with rules categorized as:
  • Risky rules
  • Over-permissive rules
  • Unused rules
  • Redundant rules
Includes: Confidence level, metadata (requestor, application, timestamp)

🧭 Pathfinder — NIST CSF Compliance

Reviews evidence and supporting documents, evaluates compliance against NIST CSF framework

INPUT
Policies, standards, configuration screenshots
OUTPUT
Report covering:
  • Mapping of evidence/supporting docs to NIST controls
  • Compliance assessment per NIST control
Supplementary Resources
📖

Platform Documentation

Expanded walkthroughs, quickstarts, best practices

docs.kindo.ai →
🤖

Interactive Training Assistant

Kindo-powered chatbot trained on full documentation

Open Agent →
Open Items
Super user names + LinkedIn profiles — pending from Smriti/Manoj
Kindo instance decision — Dev SaaS vs. demo environment (checking with Marcos)
Kari confirmation — email sent March 23, awaiting response
Smriti setup call — requested a setup call to review use cases and configure instance — not yet scheduled
Charlie's doc site — confirmed: covers both SaaS and SMK tracks
Enterprise Client question map — Joana mapping questions from cyber and SMK meetings to feed into training content
Stakeholders
Enterprise Client Side
NameRole
Executive Sponsor PerinkolamCTO/Principal — executive sponsor, leads QA Operations
Manoj BhaleSuper user list, instance provisioning
Luv ParakhScheduling coordination
Smriti KewlaniUse case details, setup call coordination
VTKL / Kindo Side
NameRole
Tony WongStrategic lead Executive Sponsorrelationship
CharlieTraining video creation, technical architecture
KariLive session delivery (pending confirmation)
Joana DiasCoordination, question mapping, portfolio management